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Critical Control Management: Good Practice Guide

9 April 2015

This document provides guidance on managing critical controls to prevent the most serious types of health and safety incidents, material unwanted events (MUEs). Critical Control Management (CCM) is an integral part of risk management and aids in identifying the priority risks in a company and implementing critical controls to prevent an incident or mitigate its impact.


  • The CCM process is outlined in a nine-step approach where the process is divided between planning and implementation.
  • The critical control management approach requires:
    • Clarity on which controls really matter (ie critical controls).
    • Understanding of what these controls need to do to prevent an undesired event from happening.
    • Decisions on what checks are needed to ensure that controls are working as intended.
    • Accountability for the implementation of the controls (ie who is responsible for making it work?).
    • Reporting on the performance of all critical controls.
  • It is important for an organisation undertaking CCM to have the right skills, experience and resources to implement it to a high standard.
  • Committed leadership through the active monitoring of CCM across the mining and metals industry is essential for the long-term success of the approach.