Programme Support Officer

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ICMM operates a student placement scheme in the form of a Programme Support Officer role.  Contract duration for this London, UK-based, full-time position will be 10 to 12 months with the salary equating to the London living wage (currently £19k p.a.).  The role is primarily targeted for students wishing to gain work experience before concluding their degree studies, which should overlap with ICMM’s subject matter.

If you are interested in this position and believe you have the right attributes for the job, please email your CV/résumé and covering letter to Duncan Robertson ( by 31 December 2017.  Applicants will need to be eligible to work in the UK.

Primary Purpose and duration

The primary purpose of the Programme Support Officer will be to support all of ICMM programme activities, through providing cross-programme administrative assistance so that ICMM can effectively deliver its work plan.  This is a full-time role, starting in mid-2018 and lasting between 10 and 12 months.

Reporting line

The Programme Support Officer reports to the Chief Operating Officer.


The position is full-time and based in Central London.

Qualifications and Experience
Essential Advantageous
  • Planning, numeracy and administrative skills. Ability to undertake several tasks in parallel.
  • Good IT skills
  • Strong writing and communication skills. Ability to represent the organisation in a professional way
  • Currently studying for a Bachelor’s degree (or equivalent) with course content directly relevant to ICMM’s sustainable development agenda.
  • Knowledge/experience of the mining and/or other extractive industries
  • Detailed knowledge or interest in issues related to one or more of the following: water and land stewardship, climate change and energy, the responsible supply and use of materials, economic and social progress and worker and community health and safety
  • Working knowledge of French, Spanish, Japanese or Russian

Roles and responsibilities

The Programme Support Officer will fulfil the following responsibilities in agreement with his or her line manager.

Budget and other management information accurately recorded and Programme Directors/Managers advised if problems arise.

Responsibilities Activities/performance indicators
A. Management and administration
Develop a basic understanding of all areas of ICMM’s work plan and current priorities and issues. All work reflects this understanding and is timely and of high quality.
Develop skills and knowledge to provide effective support across programmes on issues relating to budgets and events organisation. Relevant meetings held with Directors/ Managers, training workshops (as appropriate) are attended.
Support preparation for and successful running of the ICMM bi-annual members meetings (BAMMs) - where ICMM staff meet company and association members’ representatives. Successful meetings held on relevant programmes or projects during BAMMs.
Support team members in the completion of administrative tasks, such as purchase orders, supplier assessments and output tracking. ICMM procedures and forms completely accurately and in a timely manner
B. Relationship Management
Develop an understanding of relationships with members and relevant external organisations, and help to manage existing relationships. Effective relations are maintained in support of allocated responsibilities and feedback is positive.
Engage constructively and supportively with all staff across ICMM, especially on cross-cutting responsibilities (e.g. budget). Engagement with other staff is positive and effective.
C. Programme plan, budget, outputs and results
Support effective budgeting and financial monitoring across programmes, by undertaking ad hoc tasks and analyses of areas of interest or concern. Budget and other management information accurately recorded and Programme Directors/Managers advised if problems arise.
Contribute to the planning, logistics and execution of activity-based events (e.g. workshops or external meetings) across ICMM’s work programmes, subject to sufficient knowledge and experience. Contribution receives positive feedback from team/ activity lead.
Support high-quality, on-time/budget delivery of ICMM’s work plan, through involvement in projects or other initiatives. Reliably deliver work to a high standard and in a timely manner.
The items listed below are examples in support of this:
Preparation of financial analysis of divergences between budgeted and actual programme costs. Key issues are identified and reported to relevant team member(s)
Act as liaison between ICMM working groups and/or external experts and consultants, collating comments on relevant documents. Comments are collated and reflected in a timely way that enhances the relevant documents.
Support the relevant activity lead with the organisation of meetings and conference calls (e.g. with relevant Working Group or service provider) and produce summary notes. Notes are produced in a timely manner and are accurate and well-presented. Feedback from relevant working groups is positive.
Support the relevant activity lead to create, implement and manage appropriate service provider agreements from initial ‘Terms of Reference’ to contracts and invoices; keep appropriate records and correspondence. Service providers are contracted, effectively managed and good value-for-money achieved; results are efficiently tracked.